Budgens Launches AI Watchlist to Combat Alcohol Misuse

URGENT UPDATE: Budgens has just announced a groundbreaking initiative to utilize AI facial recognition technology designed to prevent alcohol-related incidents in its newly licensed store at Chatham Waterfront. This move follows concerns about alcohol misuse and anti-social behavior in the area, making it a critical development for community safety.

The store, operated by Charworth Ltd, has faced scrutiny during licensing discussions, ultimately leading to the approval of its alcohol sales license on November 11. Initially proposed to sell alcohol from 9 AM to 11 PM, the approved hours have now been restricted to 9 AM to 9 PM as a precautionary measure.

Why This Matters NOW: With Chatham identified as one of the most deprived areas in Medway, local authorities are on high alert regarding the potential for increased alcohol-related crime and public disorder. The introduction of AI technology aims to mitigate these risks by preventing service to “banned” customers—those flagged for previous alcohol-related offenses or shoplifting.

The AI system, known as Facewatch, will analyze surveillance footage and compare faces against a private database of known offenders. When a match is detected, staff will receive an immediate alert, allowing them to refuse service to individuals who pose a risk to public safety.

“We won’t serve them, and we have physical and technical measures in place to stop them accessing it,”

stated Nick Semper, managing director of The Licensing Guys, representing Charworth Ltd. He emphasized that their goal is to contribute positively to the area’s regeneration while ensuring the safety of all shoppers.

Despite these assurances, the Medway Council and Kent Police have expressed ongoing concerns. PC Carrie Knight from the police’s licensing team stated, “Regeneration alone does not negate the risks associated with alcohol sales at this location.” She highlighted the community’s struggles with alcohol-related crime, disorder, and public nuisance.

Additionally, the licensing panel imposed several conditions upon approval. These include comprehensive staff training on alcohol sales, limiting the strength of beers to 5.5% ABV, and prohibiting the sale of single cans, only allowing multipacks. All instances of refused alcohol sales must be documented, and the store is mandated to maintain a robust CCTV system integrated with the Facewatch software.

As Budgens prepares for its opening, the community watches closely. The potential impact of this AI-driven system on local crime rates and the overall atmosphere in Chatham remains to be seen. Residents hope that the implementation of these measures will lead to a safer shopping environment and a more vibrant community.

What’s Next: As the store gears up for launch, stakeholders from Charworth Ltd and local authorities will monitor the effects of these new measures closely. Community feedback will be crucial in assessing whether this innovative approach can effectively address the challenges posed by alcohol-related issues in the area.

Stay tuned for further updates on this developing story as Budgens takes a stand against alcohol misuse in Chatham.