Microsoft, a big technology company, has said sorry following numerous complaints worldwide about problems with their products, including Outlook email and the popular game Minecraft.
On Tuesday afternoon, Downdetector, a website monitoring service, displayed numerous reports of issues from thousands of users.
Less than two weeks after a major worldwide IT outage, which affected over eight million computers using Microsoft systems and impacted healthcare and travel industries, another incident occurred. This incident was caused by a faulty software update from the cybersecurity firm CrowdStrike.
Microsoft has applied a solution to the issue and noted that there is improvement, stating they will closely watch the situation to guarantee complete recovery.
However, it has informed individuals that there is currently no estimated time for when the problem will be resolved.
The technology company had previously announced that it was “looking into complaints about difficulties accessing Microsoft services worldwide”.
In a post on X, previously known as Twitter, it was mentioned that we deeply regret the inconvenience.
“Our specialists are presently looking into the matter to address it at the earliest opportunity.”
It arrives prior to Microsoft revealing its most recent financial reports at 2230 BST.
An alert posted on the technology company’s service status website stated that the outage affected Microsoft Azure and Microsoft 365, which includes popular systems like Microsoft Office and Outlook.
Its cloud systems Intune and Entra were also mentioned as being affected.
Computer security expert Professor Alan Woodward said it feels somewhat surreal that Microsoft is facing another significant online service outage.
The network infrastructure seems to be responsible, but one would expect that important cloud systems wouldn’t have a single point of failure.
One would anticipate Microsoft’s network infrastructure to be extremely secure.
By whom has the impact been felt?
The interruption also seems to have affected other services that depend on Microsoft’s platforms, including Cambridge Water.
In a post on X, external, it was stated that our website is experiencing issues impacting various services such as freescripts and PayNow, due to global problems with Microsoft Azure.
The HM Courts and Tribunals Service, in charge of overseeing criminal, civil, and family courts and tribunals in England and Wales, acknowledged problems with several online services provided by external sources.
Several NatWest customers have also experienced problems.
A representative informed the BBC that some customers had trouble accessing our website today. This was connected to the problems identified by Microsoft Azure that impacted certain Microsoft services worldwide.
The problem has been fixed and our websites are working properly now. We’re sorry for any inconvenience that may have been caused to our customers.
At the same time, FC Twente, a leading Dutch football club, informed their fans via Twitter that their ticketing website and club app were not accessible to supporters due to the outage.
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