URGENT UPDATE: Greggs has just announced significant changes affecting 38 popular products across its UK stores. Customers need to be aware of new allergen information and recipe alterations that could impact their favorite meals, including pizzas, wraps, and toasties.
The renowned bakery chain, famous for its sausage rolls, has issued a customer notice seen by ChronicleLive, detailing these crucial updates. Among the items affected are the Christmas Lunch Baguette, Christmas Tree Biscuit, and mint hot chocolate. Additionally, the festive flatbread has undergone both recipe and allergen modifications.
This announcement follows Greggs’ recent decision to implement price hikes across its menu, including the popular two-part breakfast deal. With 2,675 shops currently operating, Greggs is urging customers with questions regarding 14 major allergens to consult a staff member or scan the QR codes available in-store.
In a statement, Greggs highlighted the importance of accurate allergen information: “Greggs.com is our official website and alongside our in-shop allergen guidance, it is the home of the only Greggs Allergen Guide and product nutritional information that we can guarantee are correct and up to date. Please don’t rely on information provided elsewhere as we’re unable to verify it.”
The product list includes various sandwiches, wraps, and pastries, such as:
– Christmas Cake Slice
– BBQ Chicken Toastie
– Firecracker Chicken Wrap
– Tandoori Chicken Baguette
– Veggie Feast Pizza
These updates come amid Greggs’ expansion efforts, including the launch of its first Bitesize store in Sevenoaks Railway Station. This new format aims to provide customers on-the-go access to a selection of best-selling products. The rollout will initially be trialed in additional locations, including Dartford Station, Kent, and Cheshire Oaks, expected to welcome customers in December.
Tony Rowson, Greggs’ Property Director, expressed enthusiasm for this new concept: “We’re excited to announce the launch of our Bitesize Greggs concept. This small but mighty new format will allow us to reach more customers on the go from compact units, whilst still offering a selection of our best-selling products.”
As these developments unfold, customers are encouraged to stay informed about the allergen updates and to consult with staff for any additional questions. Greggs has provided a customer care hotline at 0808 1473447 for further inquiries.
Stay tuned for more updates as Greggs continues to adapt and respond to customer needs.
