UPDATE: One of Rochester’s beloved tea rooms, Peggotty’s Parlour, has officially closed its doors today, December 24, after an impressive 43 years of service. The family-run establishment, located on Rochester High Street, announced they are “pressing pause” due to soaring operational costs that are crippling small businesses across the country.
The owner, Brad Peachey, expressed deep regret over the decision, stating, “The biggest issue is rising costs, like for many businesses.” He highlighted that increases in wages, national insurance, and VAT have made it increasingly difficult to maintain profitability. “We are just struggling to bring in what is needed to keep the doors open,” Peachey added.
Tucked away above a tool shop, Peggotty’s is often referred to as one of Rochester’s hidden gems, cherished for its stunning views of the cathedral and the vibrant cobbled town center. The tearoom honors the character Miss Peggotty from Charles Dickens‘ “David Copperfield,” and has served countless locals and visitors, drawing in fans of the iconic author.
The closure comes amid fierce competition from major chains, including Costa Coffee, which plans to open nearby. Peachey lamented that the landscape for independent businesses has become increasingly challenging. “Sadly, I know this is an issue really affecting all of us independent businesses. For the moment, Peggotty’s as a business can’t win that battle,” he said.
The community has rallied around Peggotty’s over the years, with Peachey expressing gratitude for their support: “Your loyalty, kindness, and memories mean everything to us.” He reassured patrons, “This isn’t necessarily goodbye, but a pause while we consider what the future may hold.”
As local businesses face unprecedented pressure, Peachey urges government officials to provide more support. “The government really needs to stop and look at what it is doing to support these small businesses,” he emphasized. Without intervention, many fear that more cherished establishments could follow suit.
What happens next for Peggotty’s remains uncertain. The family is regrouping and evaluating their options, with hopes of returning stronger in the future. For now, the community bids farewell to a piece of its history, reflecting the broader struggle of independent businesses in today’s economic climate.
Stay tuned for updates as the situation develops.
